I wanted to vent my disappointment Using the baggage scenario with your airline. All the things else was good, although the way my baggage was managed would make me Believe 2 times right before scheduling with AA once again. I was charged $25 Every way for a single bag, not currently being advised my bag could be carried on for no demand. So as to add insult into the $fifty charged, my bag was broken on the surface upon being returned to me.
I had been a passenger on yor flight AA2016 from Phil. airport on four/nine/sixteen and return flight AA1755 outside of Atl. airport back again to Phila. on four/10. My ticket was for an aisle seat with wheelchair help as a result of my handicap. Over the flight outside of Phila., I had an aisle seat. The young Woman occupying the window seat was so big she couldn’t fasten her seatbelt. She instantly fell asleep and started snoring loudly which continued for the entire flight. About the flight back again, I had my boarding move was for a daily seat. I attempted to vary seats for the kiosk , mainly because it indicated there have been additional seats in the principle cabin region without having accomplishment. My son and daughter-in-regulation were being denied gate passes to help me get all the way down to the airplane and the ticket agent was actually disagreeable. I made an effort to up grade with the boarding desk, then young man indicated my ticketwas for handicap in his computer, he said the cabin seats were accessible and attempted to up grade me but devoid of accomplishment. After i received back again into Phila., I waited Pretty much forty minutes to have from your plane to baggage. This was by far the most humiliating and demeaning knowledge I've ever experienced. If the wheelchair ultimately arrived, the woman began complaining about having to push me. She couldn’t obtain the wheelchair up the elevation.
I attempted making contact with AA for restitution and received a “variety letter†apologizing for my encounter.
I been given a promo while in the mail from American Airways in reference to quick monitoring to elite position. Once i attempted to log on to the Web page during the promo I could not uncover it (aa.
We flew Pretty much within just eyesight from the location, and after that the captain arrived on and explained which the specialized problem was performing up, and instead of landing where our destination was, they necessary to turn back again to own it serviced by people today that would actually try this.
The full crew workers was wonderful , but this guy went beyond the roles expectations and must be praised and regarded. I’m also happy we get yourself a snack once again.
Ps I also mailed a grievance to AA by way of their wed web site and made an effort to solve this situation And that i never acquired a reaction. Just One more fictitious match supplied you by American
The worst working experience in my daily life.To start with flight was delayed for three hrs as the flight attendants didn’t exhibit up. Then we need to operate to capture our up coming flight.After we get around the plane they explain to us Now we have no pilots and were not permitted to get from the airplane.
Thus far you have got made us reduce 24 hours of our vacation We work flat out for day without work function and of the days have led to us reaching our location Just one Full Working day Afterwards. Not a satisfied client and can spread the term.
I traveled not too long ago on your airlines and skilled a discomfort on Flight us3861 Tuesday oct. 8th 2015 . The air-con wasn’t Doing the job and because of my bronchial asthma it absolutely was hot And that i felt humorous.
I'm so impressed by Tracy Miller from the reservations Division. I unintentionally booked a flight to the incorrect location and was freaking out, and he or she worked with me to not just get me to the right location but will also uncovered a similar price.
Wanda also purchased a wheelchair for me as one particular had NOT been requested Despite the fact that I'd asked for just one Once i procured my ticket.
I am extremely linked here unhappy with this particular service from American Airlines. We experienced planned a vacation that we considered would start out by taking pleasure in Outstanding service from American.
Speaking by having an American Airways representative is actually a challenge. Did you go from the identical stress or was you knowledge far better that the majority of. Share your feelings with us.